Privacy Policy

The Great Pumpkin Farm respects your privacy. This Privacy Policy explains what information we collect through our website, how we use and protect that information, and the choices available to you.

This policy applies to information collected through The Great Pumpkin Farm website, online forms, email signups, ticketing links, and other online services that link to this policy.

1. Information We Collect

We may collect the following types of information:

Information You Provide

We may collect information that you voluntarily provide when you:

• Submit a contact or inquiry form;
• Join our email list;
• Purchase tickets or make a reservation;
• Request information about group tours, parties, or private events;
• Enter a contest, giveaway, or promotion;
• Apply for employment;
• Submit photographs, reviews, or other content; or
• Otherwise communicate with us.

This information may include:

• Your name;
• Email address;
• Telephone number;
• Mailing or billing address;
• Event or reservation information;
• Contest or employment application information; and
• Any other information you choose to provide.

Ticket and Payment Information

Ticket purchases and certain reservations may be processed by third-party ticketing or payment providers. These providers may collect payment card information, billing information, and other information needed to complete your transaction.

The Great Pumpkin Farm generally does not directly receive or store complete payment card numbers. Payment information is handled according to the applicable provider’s privacy policy and security practices.

Information Collected Automatically

When you visit the website, certain information may be collected automatically through cookies, server logs, analytics tools, and similar technologies. This information may include:

• Your IP address;
• Browser and device type;
• Operating system;
• Approximate geographic location;
• Pages viewed and links selected;
• Date and time of your visit;
• Referring website or search engine;
• Time spent on the website; and
• General website interaction and performance data.

2. How We Use Information

We may use collected information to:

• Respond to questions and requests;
• Process ticket purchases and reservations;
• Provide information about events, attractions, group activities, and services;
• Administer contests, promotions, and giveaways;
• Send requested announcements or marketing communications;
• Process employment applications;
• Operate, maintain, secure, and improve the website;
• Understand how visitors use the website;
• Detect fraud, abuse, security incidents, and technical problems;
• Maintain business and transaction records;
• Enforce our policies and agreements; and
• Comply with applicable legal obligations.

3. Cookies and Analytics

The website may use cookies and similar technologies to remember preferences, support website functionality, analyze traffic, measure advertising performance, and improve the visitor experience.

We may use third-party analytics and advertising services, including services provided by Google and Microsoft. These providers may use cookies or similar technologies to collect information about website activity.

You can control or delete cookies through your browser settings. Disabling cookies may affect the operation of certain website features.

You can learn more about Google’s privacy practices at: https://policies.google.com/privacy.

You can manage certain Google advertising preferences at: https://adssettings.google.com/.

4. How We Share Information

We do not sell your personal information for money. We may share information with:

• Ticketing and payment-processing providers;
• Website hosting, maintenance, security, analytics, email, and technology providers;
• Event, reservation, contest, or attraction partners when needed to fulfill your request;
• Professional advisers, such as attorneys, accountants, and insurers;
• Government authorities or law enforcement when legally required; and
• A buyer, successor, or other party involved in a merger, sale, restructuring, or transfer of the business.

Service providers are permitted to use information only as needed to provide services to us or as otherwise allowed by their own terms and applicable law.

We may also disclose information when reasonably necessary to protect the rights, safety, property, or security of The Great Pumpkin Farm, our visitors, or others.

5. Email Communications

If you join our email list, we may send you information about festival dates, special events, tickets, promotions, attractions, and other Great Pumpkin Farm news.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message. We may still send nonmarketing communications relating to a purchase, reservation, contest entry, or customer-service request.

6. Third-Party Websites and Services

Our website may contain links to third-party websites and services, including ticketing providers, payment processors, social media platforms, sponsors, vendors, maps, and video services.

We do not control the privacy or security practices of these third parties. Information you provide to a third party is governed by that party’s privacy policy and terms.

7. Embedded Content

Pages on this website may include embedded content such as videos, maps, social media posts, or other third-party features. Embedded content may behave as though you visited the third-party website directly.

These services may collect information, use cookies, or track your interaction with the embedded content, particularly if you are signed into an account with that provider.

8. Children’s Privacy

The website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online directly from children under 13 without verifiable parental consent.

Parents or guardians should submit ticket purchases, reservations, contest entries, and inquiries on behalf of children. If you believe a child under 13 submitted personal information through the website, please contact us so we can review and delete it where appropriate.

9. Data Security

We use reasonable administrative, technical, and physical safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. You provide information online at your own risk.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain appropriate business and transaction records, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods may vary depending on the nature of the information and the reason it was collected.

11. Your Choices and Requests

You may contact us to request that we:

• Confirm whether we maintain personal information about you;
• Correct inaccurate contact information;
• Remove you from our marketing email list; or
• Delete personal information that is no longer reasonably needed, subject to legal and operational requirements.

We may need to verify your identity before completing a request. We may retain information when required for transaction records, fraud prevention, legal compliance, dispute resolution, or other legitimate business purposes.

12. Do Not Track Signals

Some browsers offer a “Do Not Track” setting. Because there is not currently a universally accepted standard for responding to these signals, the website may not respond to every Do Not Track request.

You may use browser controls, cookie settings, and third-party advertising preference tools to limit certain types of tracking.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Your continued use of the website after an updated policy is posted constitutes acknowledgment of the revised policy.

14. Contact Us

Questions or requests concerning this Privacy Policy may be directed to:

The Great Pumpkin Farm
11199 Main Street
Clarence, NY 14031
Phone: 716-759-1929
Email: info@greatpumpkinfarm.com

Terms of Service

Last updated: July 15, 2026

These Terms of Service (“Terms”) govern your access to and use of The Great Pumpkin Farm website, including its content, features, forms, ticketing links, and other online services.

These Terms also apply to online purchases made in connection with admission, events, attractions, group activities, or other Great Pumpkin Farm offerings.

By accessing the website, purchasing a ticket, submitting a form, or otherwise using our online services, you agree to these Terms. If you do not agree with these Terms, please do not use the website.

1. About The Great Pumpkin Farm

The Great Pumpkin Farm
11199 Main Street
Clarence, NY 14031
Phone: 716-759-1929
Email: info@greatpumpkinfarm.com

2. Website Use

You may use the website only for lawful, personal, and noncommercial purposes. You agree not to:

• Use the website in violation of applicable laws or regulations;
• Attempt to gain unauthorized access to the website or related systems;
• Interfere with the operation, security, or availability of the website;
• Introduce viruses, malicious code, or other harmful technology;
• Scrape, reproduce, or commercially exploit website content without permission;
• Impersonate another person or provide false information; or
• Use the website for fraudulent, abusive, or unlawful activity.

We may restrict or terminate access to the website if we reasonably believe these Terms have been violated.

3. Website Information

We make reasonable efforts to keep website information accurate and current. However, festival dates, operating hours, schedules, attractions, performers, vendors, prices, policies, and availability may change without notice.

Information displayed on the website does not guarantee that a particular attraction, activity, product, vendor, performer, or service will be available during your visit.

4. Tickets and Online Purchases

Tickets may be sold through the website or a third-party ticketing provider. Purchases may also be subject to the provider’s terms, privacy policy, processing fees, and other conditions.

By purchasing a ticket, you agree that:

• You are authorized to use the payment method provided;
• The information submitted during checkout is accurate and complete;
• Applicable ticket prices, taxes, and processing fees will be disclosed during checkout;
• Tickets may be valid only for the event, date, admission type, or period identified at purchase;
• Tickets may not be duplicated, counterfeited, or resold for commercial purposes without written authorization; and
• Lost, stolen, damaged, or duplicated tickets may not be replaced.

We may cancel an order resulting from a pricing error, technical problem, suspected fraud, unauthorized resale, or other circumstances reasonably requiring cancellation.

If we cancel a valid paid order, the amount paid directly to us will be refunded, subject to any separate third-party processing policies.

5. Refunds, Weather, and Schedule Changes

Unless expressly stated otherwise at the time of purchase, all ticket sales are final and nonrefundable. Refunds will not be issued because of rain, inclement weather, changing weather conditions, or a visitor’s inability to attend.

The Great Pumpkin Farm is an outdoor, seasonal venue. Weather, ground conditions, maintenance, staffing, safety concerns, attendance levels, and other circumstances may affect the operation or availability of attractions, rides, entertainment, vendors, and activities.

We may delay, modify, relocate, suspend, or cancel an attraction, performance, activity, or portion of an event when reasonably necessary. These changes do not automatically entitle ticket holders to a refund.

If The Great Pumpkin Farm cancels an entire separately ticketed event, refund or exchange information, if applicable, will be communicated to affected ticket holders. Third-party processing fees may remain nonrefundable.

6. Admission and Attractions

Admission does not necessarily include every ride, attraction, game, food item, beverage, product, or activity available on the property. Certain attractions and services may require an additional ticket, fee, reservation, waiver, or separate purchase.

Attraction availability and participation requirements may vary. Visitors must follow all posted rules and staff instructions, including requirements related to age, height, weight, health, footwear, clothing, supervision, and conduct.

The Great Pumpkin Farm and its attraction operators may refuse participation when reasonably necessary for safety, security, operational, or legal reasons.

7. Assumption of Risk

Visiting a working farm and participating in festivals, rides, attractions, hayrides, corn mazes, play areas, animal encounters, contests, and outdoor activities involve inherent risks.

These risks may include uneven or slippery surfaces, changing weather, crowds, farm equipment, animals, insects, allergens, loud noises, moving vehicles, physical exertion, and risks associated with rides and recreational activities.

By entering the property or voluntarily participating in an activity, visitors acknowledge and accept the ordinary and inherent risks associated with that visit or activity.

Visitors are responsible for determining whether they and any minors under their supervision can safely participate. Nothing in these Terms waives any right or liability that cannot lawfully be waived.

8. Minors and Parental Supervision

Children and minors must be supervised by a responsible parent or guardian. Parents and guardians are responsible for deciding whether an attraction or activity is appropriate for a child and for ensuring compliance with all posted requirements.

Certain events and activities may establish additional age restrictions or require minors to be accompanied by a parent or legal guardian.

9. Visitor Conduct

Visitors must behave safely and respectfully toward employees, contractors, performers, vendors, animals, and other guests. Prohibited conduct includes:

• Threatening, abusive, disruptive, disorderly, or unsafe behavior;
• Harassment or discrimination;
• Entering restricted, staff-only, or closed areas;
• Damaging, stealing, or misusing property;
• Interfering with animals, equipment, attractions, or operations;
• Possessing unlawful drugs, weapons, or other prohibited items;
• Using counterfeit, altered, duplicated, or unauthorized tickets; and
• Failing to follow posted rules or reasonable staff instructions.

We may refuse admission or remove a visitor who violates these rules or presents a safety, security, or operational concern. Unless required by law, removal for prohibited conduct will not entitle the visitor to a refund.

10. Alcoholic Beverages

Alcoholic beverages may be sold only to individuals who are at least 21 years old and present valid government-issued identification.

We may refuse alcohol service to anyone who cannot provide acceptable identification, appears intoxicated, or may otherwise be refused service under applicable law.

Visitors must consume alcoholic beverages responsibly and only in permitted areas. Alcohol may not be provided to minors.

11. Contests and Promotions

Contests, giveaways, promotions, and special events may be governed by additional official rules. If additional rules conflict with these Terms, the specific rules for that contest or promotion will control.

Participation does not guarantee a prize. We may disqualify entries that are incomplete, fraudulent, unlawful, inappropriate, or submitted in violation of the applicable rules.

12. Group Events and Reservations

School tours, birthday parties, corporate activities, private gatherings, and other group events may require advance reservations, deposits, signed agreements, minimum attendance, or additional terms.

Cancellation, rescheduling, payment, and refund policies applicable to a group reservation will be provided during booking or in the applicable reservation agreement.

13. Photography and Recording

Guests may take photographs and personal recordings for private, noncommercial use, provided they do not interfere with operations, violate another person’s privacy, enter restricted areas, or create a safety concern.

Commercial photography, professional productions, advertising shoots, and drone operations require prior written permission from The Great Pumpkin Farm.

The Great Pumpkin Farm may photograph or record public areas of the property for security, documentation, advertising, and promotional purposes, subject to applicable law.

14. User Submissions

If you submit photographs, contest entries, testimonials, reviews, comments, suggestions, or other material, you represent that you have the right to submit the material and that it does not infringe another person’s rights.

Unless separate contest rules or a written agreement state otherwise, you grant The Great Pumpkin Farm a nonexclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and share voluntarily submitted material in connection with our operations, website, advertising, and promotional activities.

You retain ownership of your original material. Do not submit confidential information through a public contest, review, or social media channel.

15. Intellectual Property

The website and its text, graphics, logos, photographs, videos, designs, and other content are owned by or licensed to The Great Pumpkin Farm and protected by applicable intellectual-property laws.

You may view and print website content for personal, noncommercial use. You may not reproduce, modify, distribute, sell, republish, or commercially exploit website content without prior written permission.

16. Third-Party Websites and Services

The website may link to ticket processors, payment providers, social media platforms, sponsors, vendors, maps, and other third-party services.

These third parties operate independently and maintain their own terms and privacy practices. We are not responsible for the availability, security, content, products, services, or practices of third-party websites.

17. Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that the website will always be available, uninterrupted, secure, error-free, or free from harmful components.

We do not guarantee the completeness or accuracy of information provided by third parties, including vendors, sponsors, performers, attraction operators, or ticket processors.

18. Limitation of Liability

To the fullest extent permitted by law, The Great Pumpkin Farm and its owners, employees, representatives, and contractors will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of, or inability to use, the website.

For claims arising solely from an online purchase, our total liability will not exceed the amount paid directly for the product or ticket giving rise to the claim.

These limitations do not apply where liability cannot be limited or excluded under applicable law.

19. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless The Great Pumpkin Farm and its owners, employees, representatives, and contractors from claims, losses, liabilities, and reasonable expenses resulting from your unlawful use of the website, violation of these Terms, infringement of another person’s rights, or fraudulent conduct.

20. Changes to These Terms

We may update these Terms periodically. Updated Terms will be posted on this page with a revised “Last updated” date.

Your continued use of the website after an update constitutes acceptance of the revised Terms. Terms applicable to a completed purchase will generally be those presented or in effect when the purchase was made, unless a change is required by law.

21. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.

Any legal proceeding arising from these Terms or the website shall be brought in a court of competent jurisdiction located in Erie County, New York, unless applicable law requires otherwise.

22. Severability

If any provision of these Terms is found unenforceable, that provision will be limited or removed only to the extent necessary. The remaining provisions will remain in effect.

23. Contact Us

Questions about these Terms may be directed to:

The Great Pumpkin Farm
11199 Main Street
Clarence, NY 14031
Phone: 716-759-1929
Email: info@greatpumpkinfarm.com